Unable to log in
- Start the app
- Fill in your email address and click CONTINUE WITH EMAIL
- Click FORGOT PASSWORD
- Fill in the email address that you used when creating your account and click SEND NEW CODE
- An email will be sent to the email address if there is an account that used the email address you have entered.
In the email you will find a code to copy/paste or memorize.
- Open the app again and fill in the code you just received and chose a new password.
- Click CHANGE PASSWORD
Password reset does not work
If you have used login through Facebook, Google or Apple and NOT set a password for RaceONE, you will not be able to reset the password since you use the information from the platform of choice.
Contact our support and we will help you to create a new password.
If you are unsure which email address you used when creating your account contact our support and we will help you.